What Makes People Likeable in the Business World and in Life?

    (Provided by ABC Glass & Mirror, Inc. - Friday, February 15, 2013)

We have all met those people that everyone seems to like.  These likeable people exist in the big business world, a small glass company, church, and the supermarket…..or just in life.  We also know that this does not describe everyone or even a majority of people that you meet.  However, those who possess this likeability are hard to forget.  What makes us remember them with such fondness??

The article written by Jeff Haden, the 6 Habits of Remarkably Likeable People clearly lays out six crucial habits that will surely have people remembering you as a genuine and likable person.  Here are the six habits that will ensure that you are liked and remembered.

1.  Stand Tall, but Not that Tall Our parents taught us to stand tall and shake a hand firmly, all the while making sure that there is a clear, deep “hello” and “nice to meet you” to accompany the handshake.   While this is true in some sense, it is also important to remember that if this is taken too far it came be intimidating and make you seem somewhat arrogant.  So the advice of Jeff Haden is to “relax, step forward, tilt your head towards them slightly, smile, and show that you're the one who is honored by the introduction--not them.”  This will allow the person you meet to feel at ease and your genuineness to shine through.

2.  Friendly/Appropriate Touch Appropriate touch can change behavior and make people feel at ease.  The article suggests that you should “pat the other person lightly on the upper arm or shoulder. Make it casual and nonthreatening.”   It also links touch to the feeling of liking people and being liked by people.

3.  Ask How, Why and Do Makes Others Feel You Are Interested Getting people to talk about themselves shows you are interested in them and their thoughts.  When you begin a conversation with someone you just met as they are talking ask more questions like how and why.  Also, asking them open-ended questions is important as well.  It allows them to share openly about themselves, making them feel at ease.  When the conversation is finished they will probably walk away feeling respected by you and they will respect you.

4.  Let Them Be Better Than You The article points out that everyone is better than you at something.  They suggest when meeting someone for the first time or even on subsequent meetings, let them be better.  Don’t get in to a competition it doesn’t help in the likeability category.

5.  Focus on Them Not your Business Goal Really engaging, likeable people focus on what they can do for you.  Not what you can do for them.  So get to know them…genuinely.  Don’t hit with your business goals or ask them for something.

6.  Say Your Good-Byes with Heart Making a good, lasing impression is important, so just saying “good-bye” and “nice to meet you," is, shall we say, forgettable.   Put some of what you have learned to use touch.  Place your hand on their arm or shoulder and really express how good it was to meet them. The author of the article, Jeff Haden, admits that this may sound easy, but understands how difficult implementing these 6 tips for becoming likeable can be hard, especially for those who may be shy or more reserved.  To read the full article click on the link below. http://www.inc.com/jeff-haden/6-habits-of-remarkably-likeable-people.html?nav=po


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